FAQs

> Frequently asked questions

    > how long does setup take?

      > Once you purchase, we’ll train your chatbot on your store and deploy it within a few days.  
      > Most setups are live within 72 hours.

    > what do you need from me?

      > Just your website URL.  
      > We’ll handle the rest — setup, training, testing, and installation.  
      > If we need clarification, we’ll reach out.

    > can I make changes later?

      > Yes. We include ongoing updates and maintenance.  
      > If your products, tone, or content change, we’ll adjust the chatbot to match.

    > what platforms do you support?

      > We currently install on Shopify, WooCommerce, and custom-built sites.  
      > If you’re using something else, contact us — we’ll see if we can make it work.

    > does it really sound human?

      > Yes.  
      > The chatbot is trained on your store — not a generic template — so it speaks in your voice and tone.  
      > It handles support, FAQs, and presales like someone who knows your business.

    > is there a setup fee?

      > No.  
      > It’s $200/month. That’s it.

    > what if I need something more advanced?

      > If you need custom logic, integrations, or API connections — we can quote that separately.  
      > The base plan covers everything most stores need.

    > can I cancel any time?

      > Yes. There’s no contract, no lock-in.  
      > If you cancel, we’ll deactivate your chatbot and remove it from your site.

    > is this really just one product?

      > For now, yes.  
      > We believe in doing one thing extremely well — then scaling from there.

    > how does the process work?

      > After you purchase, you’ll get an email from us within 24 hours.  
      > It’ll include:
        > A quick explanation of how setup works
        > A few questions
        > A request for anything we need to train your chatbot properly

      > You send us what we need — we handle the rest.

    > where do I start?

      > Right here: